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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10092 topics in this forum

  1. [Solved] Add domain to my account.

    By intraserverin,
    • 3 replies
    • 844 views

  2. [Solved] Add domain to my tomy plan

    By longthor,
    • 1 reply
    • 525 views

  3. [Solved] Add domain to Plesk account

    By fitulus,
    • 3 replies
    • 550 views

  4. [Solved] Add Domain using Plesk

    By chrmina,
    • 2 replies
    • 954 views

  5. [Solved] ADD DOMAIN, REMOVE DOMAIN (Host Plan: Morty, Username: Softhauz)

    By softhauz,
    • 2 replies
    • 410 views

  6. [Solved] Add domain: mifuyne.com

    By Guest mifuyne,
    • 1 reply
    • 130 views

  7. [Solved] Add domain: mindverge.in

    By mindverge,
    • 2 replies
    • 379 views

  8. [Solved] Add domain. username vivekrajan007

    By vivekrajan007,
    • 1 reply
    • 304 views

  9. [Solved] Add domains

    By bdsajjad,
    • 1 reply
    • 616 views

  10. [Solved] Add domains

    By vvenet,
    • 1 reply
    • 459 views

  11. [Solved] Add Domains

    By murrayr2,
    • 2 replies
    • 571 views

  12. [Solved] Add domains

    By macv87,
    • 1 reply
    • 9.1k views

  13. [Solved] add domains

    By rivex,
    • 1 reply
    • 224 views

  14. [Solved] Add domains

    By mbta98,
    • 2 replies
    • 306 views

  15. [Solved] Add Domains

    By apa240,
    • 1 reply
    • 316 views
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