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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,487 topics in this forum

  1. Domain Management

    By tslnyy,
    • 1 reply
    • 1.1k views

  2. Deleting account

    By scooby,
    • 3 replies
    • 1.4k views

  3. Group Name??

    By justin95,
    • 5 replies
    • 1.8k views

  4. another account？

    By tslnyy,
    • 1 reply
    • 1.2k views

  5. Webpage only works in Safari?

    By Mokothemonkey,
    • 3 replies
    • 1.3k views

  6. Complete Data Loss

    By RainGirl82,
    • 7 replies
    • 11.5k views

  7. deleted the root directory

    By tslnyy,
    • 7 replies
    • 2.6k views

  8. Site still in Queued

    By RazV1982,
    • 1 reply
    • 837 views

  9. not able to create host account 1 2

    By msnyder,
    • 16 replies
    • 3.9k views

  10. Won't let me login?

    By Mokothemonkey,
    • 2 replies
    • 1.2k views

  11. url / subdirectories

    By Steev8ch,
    • 4 replies
    • 1.8k views

  12. Password Reset

    By EagleMax,
    • 3 replies
    • 1.4k views

  13. Main Domain Change

    By Steev8ch,
    • 6 replies
    • 1.9k views

  14. New Account. 500 Internal Server Error

    By mall,
    • 13 replies
    • 3.6k views

  15. Admin/Mod Help Please

    By justin95,
    • 3 replies
    • 1.3k views
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