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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10092 topics in this forum

  1. [Solved] Add Domain Request

    By greggolong,
    • 1 reply
    • 98 views

  2. [Solved] Add Domain Request

    By clabur19,
    • 1 reply
    • 122 views

  3. [Solved] add domain request

    By w2hsystem,
    • 1 reply
    • 245 views

  4. [Solved] Add Domain Request

    By lpuverto,
    • 3 replies
    • 608 views

  5. [Solved] add domain tarkeshwarpatil.in

    By tarkesh7,
    • 1 reply
    • 534 views

  6. [Solved] Add Domain to Account

    By stamina9686,
    • 1 reply
    • 517 views

  7. [Solved] Add domain to account

    By greggolong,   
    • 2 replies
    • 519 views

  8. [Solved] Add domain to account

    By techkitty,   
    • 1 reply
    • 568 views

  9. [Solved] Add Domain to account

    By Guest,
    • 1 reply
    • 400 views

  10. [Solved] add domain to account ignaciomtds

    By ignaciomtds,
    • 1 reply
    • 413 views

  11. [Solved] Add domain to account on Lily server

    By Ookma-Kyi,
    • 2 replies
    • 692 views

  12. [Solved] Add domain to account username kdn: new domain: lurkn.app

    By kdn,
    • 1 reply
    • 193 views

  13. [Solved] Add domain to account.

    By datadecay,   
    • 1 reply
    • 393 views

  14. [Solved] Add domain to my account

    By dragonbeodo,
    • 1 reply
    • 452 views

  15. [Solved] Add domain to my account

    By theblock,   
    • 0 replies
    • 524 views
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