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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,865 topics in this forum

  1. .htaccessURGENT

    By AverageJoe,
    • 7 replies
    • 1.8k views

  2. cpanel not working

    By Aggregator,
    • 1 reply
    • 865 views

  3. Images broken in cpanel

    By Aggregator,
    • 1 reply
    • 835 views

  4. Problem loading page...

    By joemama718,
    • 2 replies
    • 1.2k views

  5. Email settings - assistance please

    By stocking,
    • 2 replies
    • 1.5k views

  6. Ad Replacement Request

    By joemama718,
    • 8 replies
    • 2.1k views

  7. phpbb not working

    By joemama718,
    • 4 replies
    • 1.5k views

  8. how will my web link look

    By dejay,
    • 1 reply
    • 826 views

  9. Question

    By Kurogane,
    • 1 reply
    • 950 views

  10. Adding another account to a FTP

    By kyle,
    • 1 reply
    • 1k views

  11. Account information

    By kyle,
    • 1 reply
    • 1.2k views

  12. Resend email with info about my account

    By ZTT,
    • 4 replies
    • 1.8k views
    • ZTT
    • ZTT

  13. + Members

    By kyle,
    • 7 replies
    • 1.9k views

  14. Question About Helions

    By dimitris,
    • 1 reply
    • 1k views

  15. Thumbnail not showing

    By subhankar,
    • 7 replies
    • 2.3k views
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