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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 574 views

  2. [Solved] Add domain name to my account

    By hostmysiteplease,
    • 4 replies
    • 614 views

  3. [Solved] Add domain names to my account

    By hostmysiteplease,
    • 3 replies
    • 566 views

  4. [Solved] Add domain names to my account

    By hostmysiteplease,   
    • 1 reply
    • 419 views

  5. [Solved] Add domain nmal.rio

    By luizpaulo,
    • 4 replies
    • 248 views

  6. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 947 views

  7. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 285 views

  8. [Solved] add domain please

    By pokemonwawi,
    • 1 reply
    • 251 views

  9. [Solved] Add Domain Please

    By oakleigh,
    • 1 reply
    • 203 views

  10. [Solved] add domain please

    By osmaralvarez6911,
    • 3 replies
    • 494 views

  11. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 351 views

  12. [Solved] Add domain please

    By pokemonwawi,
    • 1 reply
    • 341 views

  13. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 648 views

  14. [Solved] add domain please

    By osmaralvarez6911,
    • 1 reply
    • 371 views

  15. [Solved] Add Domain Request

    By sprecordsadmin,
    • 1 reply
    • 154 views
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