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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,947 topics in this forum

  1. Login Problem

    By Byron,
    • 3 replies
    • 1.8k views

  2. Database problem

    By JcX,
    • 7 replies
    • 3.9k views

  3. Python

    By AverageJoe,
    • 6 replies
    • 2k views

  4. Store Menu - Quiz

    By meriadoc,
    • 1 reply
    • 928 views

  5. Cpanel 11: I must wait 2 minutes for Index

    By nickszalinski,
    • 4 replies
    • 1.6k views

  6. Custom Ad Request, ads aren't automatically showing

    By heartlesslyxtattooed,
    • 1 reply
    • 931 views

  7. Logging In

    By AverageJoe,
    • 0 replies
    • 691 views

  8. help with perl please

    By sh1966,
    • 2 replies
    • 1k views

  9. php problems

    By crazybmanp,
    • 5 replies
    • 2.1k views

  10. Problem with installing/removing FrontPage extensions

    By Ronaldvanbell,
    • 4 replies
    • 2k views

  11. So what are heliohost's dns nameservers?

    By jjpriest25,
    • 2 replies
    • 1.7k views

  12. Domain question

    By Master,
    • 0 replies
    • 932 views

  13. Not Showing up

    By Habpopfm,
    • 2 replies
    • 1.4k views

  14. sessions

    By lie2815,
    • 1 reply
    • 1.1k views

  15. e-mail piping 1 2

    By Federico,
    • 18 replies
    • 5.8k views
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