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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. Didn't get e-mail with host details

    By Guest,
    • 0 replies
    • 624 views

  2. My site going on and off

    By Guest,
    • 0 replies
    • 564 views

  3. [Krydos] Wildcard subdomain

    Topic was moved to forum Escalated Requests

  4. update

    By Guest,
    • 0 replies
    • 844 views

  5. [resolved]

    By Guest,
    • 0 replies
    • 899 views

  6. [Krydos] library for python

    Topic was moved to forum Escalated Requests

  7. Trouble accessing my site

    By Guest,
    • 0 replies
    • 585 views

  8. PHP in HTML

    By Guest,
    • 0 replies
    • 522 views

  9. Changing Packages

    By Guest,
    • 0 replies
    • 582 views

  10. Command Line Access?

    By Guest,
    • 0 replies
    • 645 views

  11. [Krydos] Request to install the tweepy module

    Topic was moved to forum Escalated Requests

  12. Domain field in hosting and store

    By Guest,
    • 0 replies
    • 583 views

  13. Add a subdomain

    Topic was moved to forum Escalated Requests

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