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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 506 views

  2. What Happened To My Account?

    By mojavejava,
    • 1 reply
    • 625 views

  3. Recently I Can't See Any Of My Three Sites

    By McCozza,
    • 1 reply
    • 862 views

  4. Requesting Clean Install

    By Coldwin,
    • 1 reply
    • 929 views

  5. [Inactive] Enable Golang and Java

    By painless,   
    • 1 reply
    • 782 views

  6. [Solved] Donation move to Tommy

    By dsgroupm,
    • 1 reply
    • 725 views

  7. Please don't move Tommy account

    By michaell1,
    • 1 reply
    • 518 views

  8. I Need invitation code

    By f8athy,
    • 1 reply
    • 494 views

  9. Add a new domain

    By ivatsa,
    • 1 reply
    • 530 views

  10. [Solved] Add domain

    By chapmjs,   
    • 1 reply
    • 375 views

  11. SSL not installed on erp.hyflowmarine.com

    By vivekrajan007,
    • 1 reply
    • 463 views

  12. [Solved] Need to add new domain panchkosha.coreconnectyoga.com

    By imhemu,
    • 1 reply
    • 192 views

  13. My website is not opening firefox says "The connection was reset"

    By mugil,
    • 1 reply
    • 1.6k views

  14. Hacked Site

    By softwaretech,
    • 1 reply
    • 1k views

  15. Back Up Files And Move To Stevie Please

    By melhall,   
    • 1 reply
    • 711 views
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