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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9952 topics in this forum

  1. Change Main Domain

    By dj123w1,
    • 1 reply
    • 4.9k views

  2. [Inactive] PHP and MySQL needs an update to work with Drupal 9.

    By abhirup,   
    • 1 reply
    • 594 views

  3. Problem adding domain

    By piyushgu,
    • 1 reply
    • 631 views

  4. Link Donation | Plesk trasfer

    By shamshi,
    • 1 reply
    • 519 views

  5. Renewing Account

    By petret2,
    • 1 reply
    • 454 views

  6. Account can not be accessed

    By msbsurfi,
    • 1 reply
    • 469 views

  7. [Solved] How can I get a lily addon account? I need it to run a web app in .Net Core 6

    By mynor545,
    • 1 reply
    • 826 views

  8. Cannot login on Johnny - Invalid user/password

    By paladino,
    • 1 reply
    • 559 views

  9. I have a problem with composer to create a laravel project

    By hayahsocial2024,
    • 1 reply
    • 615 views

  10. [Solved] Add Domain - 添加域名

    By yue86006490,   
    • 1 reply
    • 312 views

  11. [Solved] Account Unsuspension

    By rushi1819,   
    • 1 reply
    • 130 views

  12. [Solved] I Can't Login My Account. "cannot Find The Username In Database."

    By Mongsangga,   
    • 1 reply
    • 1.7k views

  13. Cannot delete my account

    By gaorui84,
    • 1 reply
    • 513 views

  14. [Solved] Add Domain

    By scientistgray,
    • 1 reply
    • 652 views

  15. [Solved] Wipe my account

    By foxyedu,   
    • 1 reply
    • 457 views
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