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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. Cpanel login and site hacked

    By OzFinnGeek,
    • 0 replies
    • 580 views

  2. service stop

    By beoutq,
    • 0 replies
    • 110 views

  3. [Krydos] Add two SFTP Accounts

    Topic was moved to forum Escalated Requests

  4. Question about the Domain

    By Guest,
    • 0 replies
    • 508 views
    • Guest
    • Guest

  5. -resolved-

    By Guest,
    • 0 replies
    • 511 views
    • Guest
    • Guest

  6. Subdomain problems

    By Guest,
    • 0 replies
    • 562 views
    • Guest
    • Guest

  7. Site not found

    By Guest,
    • 0 replies
    • 497 views
    • Guest
    • Guest

  8. Set Up SPF, DKIM, and DMARC Records

    Topic was moved to forum Escalated Requests

  9. [Krydos] Impossible to log onto the CP

    Topic was moved to forum Escalated Requests

  10. [Krydos] SFTP access for new account

    Topic was moved to forum Escalated Requests

  11. Additional python3 dependencies needed

    Topic was moved to forum Escalated Requests

  12. account suspended and i donated to increase storage

    Topic was moved to forum Escalated Requests

  13. My username is khokhma and i would like myaccount to be deleted

    Topic was moved to forum Escalated Requests

  14. Request for Python module

    Topic was moved to forum Escalated Requests

  15. [Krydos] WSGI Control Access

    Topic was moved to forum Escalated Requests

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