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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. Want to register

    By GunJunky,
    • 1 reply
    • 7k views

  2. ErrorDocument Bug

    By software advisor henry,
    • 0 replies
    • 705 views

  3. Two small problems

    By sucka,
    • 2 replies
    • 1k views
    • JcX
    • JcX

  4. DNS PROBLEMS

    By NPSF3001,
    • 2 replies
    • 1.9k views

  5. BIG Downtime 1 2

    By Jamesking56,
    • 15 replies
    • 5.2k views

  6. DNS redirected

    By millard,
    • 9 replies
    • 2.8k views

  7. I cannot login

    By battlenight,
    • 2 replies
    • 1.1k views

  8. Index of... problem with home page?

    By Sungazer,
    • 4 replies
    • 2.2k views

  9. Website not working.

    By kvhc128,
    • 8 replies
    • 2.2k views

  10. contact you

    By crazybmanp,
    • 0 replies
    • 967 views

  11. IMMEDIATE CUSTOMER SUPPORT!!!! ...WHERE IS IT?

    By Unveiled,
    • 4 replies
    • 2.2k views

  12. log in for new account fails

    By Petzi,
    • 8 replies
    • 2.9k views

  13. reliability issues

    By Thomascpp,
    • 2 replies
    • 1.4k views

  14. HelioHost Account Activation

    By Mike P,
    • 0 replies
    • 851 views

  15. SSL Request

    By howard,
    • 0 replies
    • 660 views
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