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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9952 topics in this forum

  1. Please Run Sh Script For Me ;)

    By aab163,
    • 0 replies
    • 438 views

  2. Please setup a Java environment on Tommie for me

    By billfly,   
    • 1 reply
    • 614 views

  3. please unarchive my account，thanks.

    By nanseqv,
    • 2 replies
    • 677 views

  4. please unarchive Postfre1

    By postfred,   
    • 1 reply
    • 967 views

  5. Please Upgrade Mysql

    By paladox2014,
    • 7 replies
    • 1.4k views
    • Guest
    • Guest

  6. please... enable PHP5 fastcgi and ZLIB compression to be On

    By imam,
    • 4 replies
    • 1.6k views

  7. Plesk

    By jusasu10,
    • 4 replies
    • 1k views

  8. Plesk - Cannot find FTP Access data

    By niemen,
    • 1 reply
    • 687 views

  9. Plesk Add/Remove Domain Disabled in "Tommy" Server?

    By jocko,   
    • 1 reply
    • 493 views

  10. Plesk Default Page

    By dahuhunter,
    • 4 replies
    • 775 views

  11. Plesk Default Page

    By izlwhd,
    • 1 reply
    • 553 views

  12. Plesk ETA and account status

    By rayd,
    • 6 replies
    • 1.3k views

  13. Plesk ETA info

    By fuzmic,
    • 4 replies
    • 1k views

  14. Plesk password not working - reset request

    By sz13,
    • 3 replies
    • 805 views

  15. Pls approve the queued account

    By imam,
    • 6 replies
    • 1.8k views
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