wvillas

Yes, I can reactivate the account OK, but I cannot retrieve my password. Is there another way to retrieve the password? Thanks!

I have lost my password in signing up for HelioHost. I am sure the email address is OK, because I have received notification reminding me to reactivate the account. But after I used the password reset option, it asked me to check email for confirmation code, and after three days I still have not received any email. Is there another way to reset password? Thanks!