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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,513 topics in this forum

  1. Why is there an ad code on my site?

    By mushroomz,
    • 9 replies
    • 2.6k views

  2. Why Isn't My Email Working?

    By richard1000,
    • 1 reply
    • 472 views

  3. Why Most of Time Your Host Server Down!

    By earnsimply.com,
    • 1 reply
    • 906 views

  4. Why my website cannot be accessed ?

    By b_ing,
    • 5 replies
    • 1.4k views

  5. Why the FTP is slow

    By MOHshow,
    • 3 replies
    • 1.6k views

  6. why to hard to register hosting?

    By penyair,
    • 1 reply
    • 1k views

  7. Wiki Access Requests

    By wolstech,   
    • 2 replies
    • 1.9k views

  8. wiki problems

    By joemama718,
    • 3 replies
    • 2k views

  9. Will Johnny Come Back?

    By tortuga3,
    • 5 replies
    • 751 views

  10. Will My Website On Stevie Be Okay?

    By DemonnPrincess,
    • 9 replies
    • 1.1k views

  11. Will Paid Service Available

    By philip888,
    • 1 reply
    • 402 views

  12. Windows cannot access //johnny.heliohost.org@SSL@2078

    By extremeplayer32,
    • 3 replies
    • 684 views

  13. Wipe account

    By Morac,
    • 5 replies
    • 1.3k views

  14. wipe my account

    By vivekpatelva,
    • 1 reply
    • 116 views

  15. wipe out everything from rajendrarajsri account.

    By rajendrarajsri,
    • 1 reply
    • 249 views
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