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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9953 topics in this forum

  1. [Solved] Delete My Account

    By javatar,
    • 1 reply
    • 579 views

  2. Request Extra Account On Stevie

    By rlkdes,   
    • 1 reply
    • 612 views

  3. Reset Cpanel

    By dj123w1,   
    • 1 reply
    • 1.2k views

  4. My Vps Got Hacked, My Website Maybe Under Threat Too

    By Coldwin,
    • 1 reply
    • 1.4k views

  5. Problems with e-mail

    By luanfrj,   
    • 1 reply
    • 967 views

  6. [Solved] Cannot find email to move to Plesk

    By sr229,
    • 1 reply
    • 533 views

  7. I have set up mail, but the website is not available: https://webmail.spanyolkonyvelo.es/roundcube/index.php?_user=zsolt%40spanyolkonyvelo.es Username: zsolt112873

    By zsolt112873,
    • 1 reply
    • 425 views

  8. Customer Support

    By lateralgoggled0d,   
    • 1 reply
    • 417 views

  9. [Solved] epicman212 requesting an added domain

    By epicman212,   
    • 1 reply
    • 422 views

  10. Account information

    By kyle,
    • 1 reply
    • 1.5k views

  11. [Solved] Unable To Login: Watery

    By watery,
    • 1 reply
    • 727 views

  12. [Solved] Backup + Possible Switch To Stevie

    By heycm,   
    • 1 reply
    • 792 views

  13. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 467 views

  14. Delete Domain

    By k_mp,
    • 1 reply
    • 747 views

  15. Dns Entry Maybe?

    By azmender22,   
    • 1 reply
    • 1.1k views
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