Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9953 topics in this forum

  1. [Solved] Subdomain

    By scutoid,
    • 1 reply
    • 447 views

  2. [Solved] Domain name change

    By davidx13,
    • 1 reply
    • 422 views

  3. [Solved] Can not login to heliohost dashboard

    By msbsurfi,
    • 1 reply
    • 342 views

  4. [ACCEPTED] Ad request

    By Newton,
    • 1 reply
    • 1.6k views

  5. Ftp Breaks My Site

    By the channel jackers,
    • 1 reply
    • 724 views

  6. [Solved] Confused About What Has Happened To My Website.

    By user123,   
    • 1 reply
    • 563 views

  7. [Solved] Internal Error 500

    By wardracs,
    • 1 reply
    • 584 views

  8. [Solved] Request for deployment

    By darragh9,
    • 1 reply
    • 456 views

  9. [Solved] Asp core support request

    By shahabou,
    • 1 reply
    • 734 views

  10. Error

    By amansing,
    • 1 reply
    • 754 views

  11. [Solved] Add Domain

    By greyspot,
    • 1 reply
    • 576 views

  12. Submitting request for subdomain

    By scutoid,
    • 1 reply
    • 369 views

  13. [Solved] Add two subdomains

    By ghannadanzina,
    • 1 reply
    • 291 views

  14. Account queued

    By shaun166,
    • 1 reply
    • 882 views

  15. site down and no acces through Cpanel

    By europascouts,
    • 1 reply
    • 873 views
×
×
  • Create New...