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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,354 topics in this forum

  1. Why is my account queued again?

    By Tel,
    • 2 replies
    • 740 views

  2. Why is there an ad code on my site?

    By mushroomz,
    • 9 replies
    • 2.6k views

  3. Why Isn't My Email Working?

    By richard1000,
    • 1 reply
    • 445 views

  4. Why Most of Time Your Host Server Down!

    By earnsimply.com,
    • 1 reply
    • 879 views

  5. Why my website cannot be accessed ?

    By b_ing,
    • 5 replies
    • 1.4k views

  6. Why the FTP is slow

    By MOHshow,
    • 3 replies
    • 1.5k views

  7. why to hard to register hosting?

    By penyair,
    • 1 reply
    • 985 views

  8. Wiki Access Requests

    By wolstech,   
    • 2 replies
    • 1.9k views

  9. wiki problems

    By joemama718,
    • 3 replies
    • 1.9k views

  10. Will Johnny Come Back?

    By tortuga3,
    • 5 replies
    • 718 views

  11. Will My Website On Stevie Be Okay?

    By DemonnPrincess,
    • 9 replies
    • 1.1k views

  12. Will Paid Service Available

    By philip888,
    • 1 reply
    • 367 views

  13. Windows cannot access //johnny.heliohost.org@SSL@2078

    By extremeplayer32,
    • 3 replies
    • 617 views

  14. Wipe account

    By Morac,
    • 5 replies
    • 1.3k views

  15. wipe my account

    By vivekpatelva,
    • 1 reply
    • 66 views
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