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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,354 topics in this forum

  1. Request Mysql Database Backup

    By Jeremy93,   
    • 0 replies
    • 1.1k views

  2. Lost Web Site

    By smokinall,
    • 0 replies
    • 692 views

  3. Account Problems!

    By andreichirtes,   
    • 0 replies
    • 990 views

  4. Mysql Doesn't Display The Cyrillic Script

    By usr8481,   
    • 0 replies
    • 455 views

  5. 500 Internal Server Error When Accessing Login Page Of Wordpress

    By zooter80,
    • 0 replies
    • 501 views

  6. Max_User_Connections Error

    By paladox2014,
    • 0 replies
    • 259 views

  7. [Solved] Johnny email not working

    By omarion4,
    • 0 replies
    • 400 views

  8. MariaDb - ECONNRESET Error

    By eriksautter,
    • 0 replies
    • 80 views

  9. [Solved] Unable to add parked/addon domains

    By faruq,
    • 0 replies
    • 385 views

  10. General Error Sql Error [ Mysqli ] User Havenph_Phpb184 Already Has More Than 'max_User_Connections' Active Connections [1203]

    By X-Mod,
    • 0 replies
    • 473 views

  11. On A Positive Note

    By loglive,
    • 0 replies
    • 448 views

  12. Cannot Access Phpmyadmin

    By cscvapps,   
    • 0 replies
    • 216 views

  13. [Solved] Can't Send Or Receive Email

    By ecto01,   
    • 0 replies
    • 966 views

  14. Kill TLS 1.0 on all helio servers (and maybe test with 1.3)

    By DmC,
    • 0 replies
    • 339 views

  15. Add replacement request

    By AverageJoe,
    • 0 replies
    • 650 views
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