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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,708 topics in this forum

  1. Manual domain name deletion

    By ElGaton,
    • 0 replies
    • 631 views

  2. Account not activated yet

    By cftm,
    • 2 replies
    • 1.1k views

  3. Domain Major Error!!!

    By Unveiled,
    • 0 replies
    • 5.8k views

  4. SSL Request

    By Gutoh,
    • 4 replies
    • 1.3k views

  5. 403 Error...

    By Jared,
    • 5 replies
    • 2k views

  6. Can't log in to new account

    By woodrow,
    • 7 replies
    • 2.1k views

  7. Account deletion request

    By mralgebra,
    • 1 reply
    • 962 views

  8. SSL Request

    By jmm,
    • 6 replies
    • 2k views
    • jmm
    • jmm

  9. New Account & email id

    By RainGirl82,
    • 10 replies
    • 3.5k views

  10. I can't enter the Web site,help!

    By liuke,
    • 1 reply
    • 1.1k views
    • jmm
    • jmm

  11. fix on php.ini needed

    By andrfkr,
    • 0 replies
    • 735 views

  12. need dedicated ip to install my ssl certificate

    By aniroy1986,
    • 0 replies
    • 683 views

  13. DNS not authoritative for domain ?

    By fateful,
    • 8 replies
    • 7.7k views

  14. Another SSL Request

    By kvhc128,
    • 1 reply
    • 958 views

  15. Requesting all file types grant when the account gets activated

    By Rukasuzu,
    • 2 replies
    • 1.1k views
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