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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,354 topics in this forum

  1. Website Not Working...

    By ramusoni,   
    • 8 replies
    • 680 views

  2. website offline

    By andrelc,
    • 3 replies
    • 207 views

  3. Website queued and unable to login for 14 days now

    By ec-data,
    • 4 replies
    • 1.2k views

  4. Website redirected to default Plesk page

    By lsu,
    • 3 replies
    • 118 views

  5. website says account is suspended for inactivity, but it's not

    By johnnyyh,
    • 1 reply
    • 283 views

  6. Website shutdown request

    By CopyPaste,
    • 1 reply
    • 592 views

  7. Website Still In Queue: Approaching 48 Hour Mark

    By strakk,
    • 0 replies
    • 150 views

  8. Website still show suspended

    By mizukawa,
    • 5 replies
    • 392 views

  9. Website Taking Me To Johnny Instead Stevie

    By Nxtmind,
    • 6 replies
    • 487 views

  10. Website unavailable

    By Phil,
    • 4 replies
    • 4.8k views

  11. Website unavailable

    By Guest SalvatoreG,
    • 11 replies
    • 2.5k views

  12. website unreachable

    By loerian,
    • 3 replies
    • 1.6k views

  13. Website will not display/no access to cpanel

    By tenboutique,
    • 5 replies
    • 936 views

  14. Websitem Açılmadı

    By cvary61,
    • 1 reply
    • 337 views

  15. Websockets

    By gatekeeper,
    • 5 replies
    • 575 views
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