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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,867 topics in this forum

  1. MySQL problems

    By stjepan,
    • 1 reply
    • 968 views

  2. I don't know what happened to my site

    By Shinku,
    • 7 replies
    • 1.9k views
    • Bill
    • Bill

  3. Request for account Deletion

    By Matt w,
    • 4 replies
    • 1.4k views

  4. cannot send email through domain email address, SMTP error from remote mail server

    By Rochak,
    • 3 replies
    • 1.7k views

  5. Host Name for Joomla.

    By Bill,
    • 3 replies
    • 2.1k views
    • Bill
    • Bill

  6. cpanel and mx entry problem 1 2 3

    By roh112,
    • 35 replies
    • 9.1k views

  7. Please change domain name

    By pncortes,
    • 1 reply
    • 718 views

  8. moodle installation 1 2

    By paraver,
    • 16 replies
    • 3.8k views
    • Bill
    • Bill

  9. Cannot access my new website and cpanel

    By Vista007,
    • 2 replies
    • 883 views

  10. cPanel appears to be down

    By SpryFly,
    • 4 replies
    • 1.6k views

  11. My Account Suspended

    By mrare,
    • 7 replies
    • 1.9k views
    • c2s
    • c2s

  12. cname help please

    By tomas,
    • 1 reply
    • 855 views

  13. URGENT please - Renew link does not work for me-help

    By serverx1,
    • 1 reply
    • 625 views

  14. activation problem

    By sozluk,
    • 3 replies
    • 949 views

  15. My Account 1 2

    By girardz,
    • 16 replies
    • 3.2k views
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