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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,158 topics in this forum

  1. site down?

    By Electimortar,
    • 1 reply
    • 1.1k views

  2. HelioHost Account Queued

    By coolhearts,
    • 3 replies
    • 1.1k views

  3. I registered 3 days ago but I cannot log into cpanel

    By zincsoda,
    • 2 replies
    • 801 views

  4. Problems connecting to website

    By asdcercenasco,
    • 1 reply
    • 694 views

  5. Website is down

    By Egeorg,
    • 2 replies
    • 719 views

  6. Account Creation

    By feiyoung,
    • 2 replies
    • 802 views

  7. Website Down, Host Up?

    By Snuupy,
    • 1 reply
    • 730 views

  8. account not activated

    By nospam,
    • 2 replies
    • 1.1k views

  9. After 48 hours, my account is not activated. Plz help me!

    By cocktea,
    • 3 replies
    • 982 views

  10. Website not available

    By dgourd,
    • 2 replies
    • 935 views

  11. 65.19.143.3 seems not working

    By test218,
    • 4 replies
    • 1.3k views

  12. thank you

    By Mega Net Cafe,
    • 2 replies
    • 717 views

  13. Acc more than 48 Hours innactivity...

    By Paulinho,
    • 1 reply
    • 631 views

  14. Texvc for Latex in MediaWiki

    By Mark Wilding,
    • 8 replies
    • 3k views

  15. I can't access my Account

    By unlink,
    • 3 replies
    • 1k views
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