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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9957 topics in this forum

  1. [Solved] Please create me a Lily account

    By nazzan,
    • 1 reply
    • 268 views

  2. [Solved] Request to add domain "ujian.koosty.web.id"

    By koosty,
    • 1 reply
    • 212 views

  3. To djbob:

    By atyndall,
    • 1 reply
    • 1.4k views

  4. Help From Another Administrator

    By Byron,
    • 1 reply
    • 661 views

  5. [Solved] Site Access Timed Out

    By danval,
    • 1 reply
    • 664 views

  6. Database Importing Error

    By Ahmard,   
    • 1 reply
    • 1.4k views

  7. [Solved] Delete my forum account

    By Guest icnsofto,
    • 1 reply
    • 486 views

  8. Connect to mysql with python and flask?

    By jair,
    • 1 reply
    • 1.1k views

  9. [Solved] Moving request: Ricky to Tommy

    By mrander8,   
    • 1 reply
    • 794 views

  10. VPS and webhosting

    By gleason,
    • 1 reply
    • 5.7k views

  11. [Solved] Add subdomains

    By wendyfiore,
    • 1 reply
    • 490 views

  12. heliohost account password reset

    By fvirili,
    • 1 reply
    • 465 views

  13. [Solved] Please reset account and remove domain

    By mrbay,   
    • 1 reply
    • 674 views

  14. [Solved] Add domain names to my account

    By hostmysiteplease,   
    • 1 reply
    • 399 views

  15. [Solved] account wipe out

    By chandivaliskumar,   
    • 1 reply
    • 554 views
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