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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10095 topics in this forum

  1. [Solved] Wipe my account

    By celestatone1,
    • 1 reply
    • 503 views

  2. [Solved] Request: Add Domain coinbiscuit.com

    By oileh,   
    • 1 reply
    • 516 views

  3. [Solved] Add domain axoncorp.org.pe

    By axoncorpinstitut,   
    • 1 reply
    • 428 views

  4. Domain and hosting

    By mmaungmaung,
    • 1 reply
    • 413 views

  5. Maria DB - Remote access

    By nppd,   
    • 1 reply
    • 516 views

  6. Renew account

    By sortaloc,
    • 1 reply
    • 464 views

  7. [Solved] Remove unused domains

    By mbo,
    • 1 reply
    • 371 views

  8. [Solved] Reset Account

    By bbc,
    • 1 reply
    • 271 views

  9. [Solved] Can you please add following domains to my account

    By ikke,
    • 1 reply
    • 165 views

  10. Request to change main domain to a heliohost.org subdomain

    By Furluge,
    • 1 reply
    • 1.9k views

  11. Account Queued

    By ragingox,
    • 1 reply
    • 1.3k views

  12. 500 For Php Scripts On Stevie

    By Piotr GRD,
    • 1 reply
    • 970 views
    • Guest
    • Guest

  13. [Solved] Problem With Addon Domain

    By Nimb,
    • 1 reply
    • 723 views

  14. [Solved] Deleted My Account, To Rehost It. Now, New Account Won't Work.

    By Furr,
    • 1 reply
    • 797 views

  15. [Solved] Mysql Backup And Move From Johnny To Stevie

    By jugal,   
    • 1 reply
    • 1.4k views
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