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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. Account renewal not working

    By anonymiser,
    • 1 reply
    • 1k views

  2. Enable statistics...

    By adriantc,
    • 1 reply
    • 695 views
    • Guest
    • Guest

  3. Can access my site

    By pepitog,
    • 2 replies
    • 1.2k views
    • Guest
    • Guest

  4. Unable to UPload files on server

    By arfath khan,
    • 5 replies
    • 1.6k views
    • Guest
    • Guest

  5. Stevie or Johnny 1 2

    By FIlIPy65,
    • 16 replies
    • 4k views
    • jje
    • jje

  6. account queued again

    By ostv,
    • 3 replies
    • 1.4k views
    • jje
    • jje

  7. 404 Not Found

    By AraanBranco,
    • 1 reply
    • 798 views
    • jje
    • jje

  8. Help me please 1 2

    By j.k.soft,
    • 15 replies
    • 3.8k views
    • Guest
    • Guest

  9. Remove account

    By adriantc,
    • 2 replies
    • 829 views

  10. Imported SQL database not in cPanel

    By opieantc,
    • 5 replies
    • 2.6k views
    • jje
    • jje

  11. problem with word press

    By awji,
    • 4 replies
    • 1k views
    • Guest
    • Guest

  12. Server Move Requests

    By moonscapex,
    • 1 reply
    • 856 views

  13. getting often problem

    By PenTester,
    • 1 reply
    • 863 views
    • Guest
    • Guest

  14. Homepage suddenly disappeared

    By Bitmen Studios,
    • 3 replies
    • 865 views
    • jje
    • jje

  15. account queued again

    By ostv,
    • 11 replies
    • 2.5k views
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