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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,237 topics in this forum

  1. Could not connect to MySQL

    • 2 replies
    • 798 views
    • 1 reply
    • 886 views
  2. Recover Username

    • 4 replies
    • 1.5k views
  3. Abuse

    • 3 replies
    • 1.1k views
  4. Please Activate My Account

    • 1 reply
    • 691 views
  5. Please Delete my Account

    • 1 reply
    • 699 views
    • 8 replies
    • 2.2k views
  6. Access port for free host

    • 1 reply
    • 890 views
  7. 500 Internal Server Error 1 2

    • 15 replies
    • 3.2k views
  8. HelioHost Account Queued

    • 1 reply
    • 1.1k views
    • 1 reply
    • 1.1k views
  9. Thanks

    • 1 reply
    • 864 views
  10. Domain parking

    • 1 reply
    • 674 views
  11. add on domain error

    • 1 reply
    • 957 views
  12. Admin help me.

    • 4 replies
    • 1.1k views
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