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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Duplicate server

    By sat4all,
    • 2 replies
    • 322 views

  2. [Solved] Add domain please

    By pokemonwawi,
    • 1 reply
    • 340 views

  3. [Solved] remove server

    By rafal1509,
    • 1 reply
    • 369 views

  4. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 351 views

  5. [Solved] Delete Domains please

    By pokemonwawi,
    • 1 reply
    • 567 views

  6. [Solved] Domain addition

    By vivekrajan007,
    • 1 reply
    • 477 views

  7. [Solved] Request Addon Domain

    By pbryan,
    • 1 reply
    • 558 views

  8. Domain

    By irinafikh,
    • 1 reply
    • 511 views

  9. [Solved] Add new Domain

    By niyhi,
    • 1 reply
    • 572 views

  10. [Solved] Suspended

    By pokemonwawi,
    • 1 reply
    • 589 views

  11. [Solved] Account reset for over9000

    By over9000,
    • 2 replies
    • 443 views

  12. [Solved] Add domain to my tomy plan

    By longthor,
    • 1 reply
    • 525 views

  13. [Solved] Request to Add an Addon Domain for QuantumExchange.

    By rokinyt55,
    • 3 replies
    • 671 views

  14. [Solved] Request to Add an Addon Domain for QuantumExchange.

    By rokinyt55,
    • 1 reply
    • 459 views

  15. [Solved] Add On Domain Request

    By jchal,
    • 2 replies
    • 745 views
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