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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,715 topics in this forum

  1. Another 500 internal server error

    By Helladamnleet,
    • 2 replies
    • 1.1k views

  2. Cancelation of Account

    By gilgolf,
    • 4 replies
    • 1.4k views

  3. I waited a long time and nothing happend

    By eslam,
    • 1 reply
    • 616 views

  4. Suspension due to inactivity

    By kannur,
    • 3 replies
    • 736 views

  5. problem in add-on domain

    By eslam,
    • 2 replies
    • 734 views

  6. Account suspended

    By h3llscream,
    • 2 replies
    • 877 views

  7. website unreachable

    By loerian,
    • 3 replies
    • 1.7k views

  8. Reactivation

    By sukram7,
    • 1 reply
    • 542 views

  9. [Solved] Dedicated IP

    By tristan,
    • 0 replies
    • 1k views

  10. i waited for 24h and my account my account doesn't work yet

    By eslam,
    • 1 reply
    • 683 views

  11. Parked Domain Problem

    By tablecat,
    • 1 reply
    • 513 views

  12. Problem Creating Addon Domain

    By andrewq2,
    • 3 replies
    • 1.1k views

  13. Site Not found, Cannot login to cPanel

    By stgeorge,
    • 1 reply
    • 592 views

  14. Can you delete my domain records from your DNS'es?

    By whynot,
    • 1 reply
    • 660 views

  15. failed to connect

    By member,
    • 1 reply
    • 611 views
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