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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. account disabled

    By basket001,
    • 8 replies
    • 1.8k views

  2. Account Activation

    By mido,
    • 1 reply
    • 626 views

  3. Some Elements on My Wordpress Blog don't show

    By lvtj,
    • 0 replies
    • 519 views

  4. Account Queued

    By idibale,
    • 8 replies
    • 1.6k views

  5. Phantom account suspended

    By Patrick Wigmore,
    • 1 reply
    • 607 views

  6. Notice of inactivity

    By Molly,
    • 1 reply
    • 865 views

  7. MySQL database connections settings

    By venteens,
    • 4 replies
    • 1.3k views

  8. Internal problem Server

    By idibale,
    • 0 replies
    • 538 views

  9. Is FTP down?

    By Slick,
    • 3 replies
    • 1.2k views

  10. Your servers seem to be slowing down

    By andrewq2,
    • 2 replies
    • 1.2k views

  11. Pls help

    By proximus63,
    • 4 replies
    • 851 views

  12. Subdomain

    By cl58,
    • 5 replies
    • 1.5k views

  13. Problem with my domain

    By serkan,
    • 1 reply
    • 734 views

  14. Domain on wrong account

    By vstafford,
    • 2 replies
    • 975 views

  15. Error 500 on php and perl

    By nimloth,
    • 3 replies
    • 923 views
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