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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. How to change my main domain to a tld?

    By bluesinjid,
    • 5 replies
    • 1.9k views

  2. How To Change Value Of Max_Connections In Mysql Database

    By Kingpin007,
    • 3 replies
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  3. How to check mail

    By jonahm,
    • 4 replies
    • 1.2k views

  4. How To Connect Domain ?

    By sekom100,
    • 2 replies
    • 755 views

  5. How to connect my domain to website

    By Vedaang,
    • 1 reply
    • 504 views

  6. How to connect to postgres before bug fix?

    By Davide,
    • 2 replies
    • 1.8k views

  7. How To Connect With Command Line?

    By mabaomsi,
    • 7 replies
    • 2.2k views

  8. How to create a new account or how to use existing account?

    By subodhc,   
    • 4 replies
    • 1.8k views

  9. How To Delete Some Imap Folders

    By Guest DmC,
    • 2 replies
    • 654 views
    • Guest
    • Guest

  10. How to disable AutoSSL?

    By hnavdhar,   
    • 7 replies
    • 2k views

  11. How To Get 1000 Mb Disk Space By Validating My Email

    By teetwist1,
    • 1 reply
    • 625 views

  12. How to get a copy of export from phpmyadmin with the current cpanel hiccup

    By fuzmic,
    • 5 replies
    • 6.3k views

  13. How To Get Asp.net Enabled

    By scpbl,   
    • 3 replies
    • 1.7k views

  14. How To Have Multiple Domains Connected With Different Directories

    By zmzmuazz,
    • 5 replies
    • 785 views

  15. How to host other domain on heliohost

    By tayeb,
    • 1 reply
    • 592 views
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