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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9938 topics in this forum

  1. can i change my domain and username

    By carbonapi,
    • 3 replies
    • 639 views

  2. [Solved] Add custom domain

    By genwork,
    • 1 reply
    • 369 views

  3. [Solved] Subdomain Addition Request [hostel.helioho.st]

    By evram,
    • 1 reply
    • 311 views

  4. [Solved] Add domain to Plesk account

    By fitulus,
    • 3 replies
    • 502 views

  5. [Solved] Subdomain Creation

    By oliverlespar,
    • 1 reply
    • 2.6k views

  6. adding a domain

    By mostomosto,
    • 2 replies
    • 346 views

  7. I am getting spam emails from my own domain

    By b0chard,
    • 7 replies
    • 715 views

  8. [Solved] Adding Custom Domain

    By boomarenio,
    • 1 reply
    • 374 views

  9. Request to Enable SPF, DKIM, and DMARC for My Domain

    By cacanatomilk,
    • 1 reply
    • 290 views

  10. [Solved] Account Reset

    By ankit93,
    • 1 reply
    • 452 views

  11. [Solved] Request for MariaDB module in Python 3.12

    By dylanlewis11,
    • 2 replies
    • 2.2k views

  12. reset my hosting account then add the domain after the reset

    By celesta1,
    • 3 replies
    • 369 views

  13. [Solved] Reset account stephenw

    By stephenw,
    • 1 reply
    • 299 views

  14. setup email from my custom domain [urbanshed.in]

    By urbanshed,
    • 7 replies
    • 673 views

  15. [Solved] add domain

    By w2hsystem,
    • 1 reply
    • 309 views
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