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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. Help reduce

    By azoresva,
    • 1 reply
    • 409 views

  2. Help to setup nodebb software

    By zeevibe,
    • 0 replies
    • 782 views

  3. Help With Asp.net

    By Bailey,
    • 8 replies
    • 1.3k views

  4. Help with CPanel X

    By Kashif,
    • 8 replies
    • 3.3k views

  5. Help with cpu load Info

    By sanclinical,
    • 4 replies
    • 743 views

  6. Help with domain registration

    By Dragonfire,
    • 8 replies
    • 3.2k views

  7. Help With Email Account Setup Difficulties?

    By usertogo,   
    • 1 reply
    • 749 views

  8. Help with environment (.env) setup with Python and Flask on Jonny

    By dkobrin,
    • 1 reply
    • 512 views

  9. Help with FTP user addition.

    By vivekrajan007,
    • 1 reply
    • 239 views

  10. Help with migration

    By lisanet,
    • 9 replies
    • 3.4k views

  11. Help With Migration 2

    By lisanet,
    • 6 replies
    • 1.4k views

  12. Help with MySQL on cpanel

    By Lainey,
    • 9 replies
    • 4.3k views
    • Guest
    • Guest

  13. help with perl please

    By sh1966,
    • 2 replies
    • 1.4k views

  14. Help with postgre sql backup from Tommy needed

    By Guest,   
    • 0 replies
    • 611 views
    • Guest
    • Guest

  15. Help with Thirty Bees/Prestashop installation

    By mothzee,
    • 2 replies
    • 623 views
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