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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,266 topics in this forum

  1. Account Suspended

    By Fact of the Day .CA,
    • 0 replies
    • 583 views

  2. Problem with my account

    By yapet,
    • 2 replies
    • 1.1k views

  3. registered last week

    By Goodwin,
    • 2 replies
    • 874 views

  4. Cannot login at CP

    By pekeno,
    • 2 replies
    • 965 views

  5. Wrong Password

    By crysisx,
    • 2 replies
    • 941 views

  6. Sending email via imap

    By Arturro,
    • 2 replies
    • 784 views

  7. Not received a verification code

    By ashan,
    • 1 reply
    • 812 views

  8. Suspended for inactivity after I renew?

    By jdipalma,
    • 6 replies
    • 1.4k views

  9. Fantastico problem

    By Gamegoofs2,
    • 10 replies
    • 1.5k views

  10. Cannot send smtp mail

    By timotei,
    • 12 replies
    • 3k views

  11. Can't log in to my website cpanel

    By blindley,
    • 1 reply
    • 950 views

  12. Two cPanels: one in-accessible, the other refuses login

    By Majid,
    • 7 replies
    • 1.8k views

  13. 500 Internal Server Error

    By mikolajbmx,
    • 3 replies
    • 963 views

  14. I need to but some bandwidth and space

    By dbz3,
    • 6 replies
    • 1.8k views

  15. broken images

    By drink86,
    • 2 replies
    • 780 views
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