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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,253 topics in this forum

  1. Server Support

    By ktoffel25,
    • 0 replies
    • 116 views

  2. Server Tommy - Cpanel-X3 - Is No 'set Php Version'

    By bdistler,
    • 3 replies
    • 478 views

  3. Server Tommy Question

    By paladox2014,
    • 1 reply
    • 477 views

  4. Server Transfer Issue

    By chinnuabhi,
    • 1 reply
    • 315 views

  5. server troubles

    By Minenage,
    • 2 replies
    • 874 views

  6. Servers Down

    By SMS,
    • 1 reply
    • 575 views

  7. Servlet Doesn't Work In Public_Html Directory

    By vaninf,   
    • 1 reply
    • 777 views

  8. Servlets

    By javab,   
    • 4 replies
    • 822 views

  9. Session Error In Phppgadmin

    By guitutilo,
    • 0 replies
    • 279 views

  10. sessions

    By lie2815,
    • 1 reply
    • 926 views

  11. Set up redirect

    By oleola,
    • 1 reply
    • 3.6k views

  12. Setting up a new account on Heliohost

    By TobyParks,
    • 3 replies
    • 167 views

  13. Setting up cronjobs

    By iLLeLogicaL,
    • 8 replies
    • 2.1k views

  14. Setting up email handling

    By Mark Wilding,
    • 2 replies
    • 1.1k views

  15. Setting Up Ssl In Ricky

    By sagnik,
    • 6 replies
    • 486 views
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