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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. [Solved] Please add a domain

    By qutegifts,
    • 1 reply
    • 193 views

  2. [Solved] Add-On Domain Request

    By bitstream,
    • 1 reply
    • 98 views

  3. Still no access

    By Baroncek,
    • 1 reply
    • 911 views

  4. [Solved] File Back Up From Johnny

    By waltersj,
    • 1 reply
    • 574 views

  5. Johnny Ghost Mysql Database, Pma Doesn't See It.

    By mikescube,
    • 1 reply
    • 820 views

  6. [Solved] Firewall Issue

    By wolstech,
    • 1 reply
    • 718 views

  7. [Solved] Unarchive Request

    By cdcan,
    • 1 reply
    • 684 views

  8. [Inactive] Flask Setup

    By kbraj,
    • 1 reply
    • 883 views

  9. [Solved] Changing domain

    By costcowh,
    • 1 reply
    • 700 views

  10. Change Account Email Address

    By SparkITMediaIndia,
    • 1 reply
    • 474 views

  11. [Solved] Domain Removal

    By ebsug,   
    • 1 reply
    • 449 views

  12. dosprn.com regularly becomes unavailable

    By dosprn,
    • 1 reply
    • 413 views

  13. [Solved] Remove subdomain

    By dramadan,
    • 1 reply
    • 283 views

  14. [Solved] Request to add a new subdomain

    By LeoTheSmart,
    • 1 reply
    • 199 views

  15. Ruby on Rails: Need to upgrade ruby gems version

    By roody,
    • 1 reply
    • 1.3k views
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