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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.8k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.8k
    posts

8,247 topics in this forum

  1. My Heliohost free web hosting account

    By TrulyTD,
    • 1 reply
    • 728 views

  2. [Solved] Ip Blocked?

    By joann,
    • 1 reply
    • 488 views

  3. Deployment of .war files

    By imamideb,
    • 1 reply
    • 190 views

  4. Not getting Plesk migration email

    By pokestar,
    • 1 reply
    • 196 views

  5. Request for Java: dsergio

    By dsergio,
    • 1 reply
    • 420 views

  6. Ns2 Has Lost Some Dns Records Again

    By Piotr GRD,
    • 1 reply
    • 525 views

  7. Error Name Not Resolved

    By kinjo214,
    • 1 reply
    • 232 views

  8. Unable To Connect

    By espdiego,   
    • 1 reply
    • 435 views

  9. [Solved] backup request

    By rocks,
    • 1 reply
    • 291 views

  10. [Solved] Change my main domain

    By mrgev,
    • 1 reply
    • 163 views

  11. Mailer problems

    By Victor,
    • 1 reply
    • 1.1k views

  12. Any problem with Heliohost Service?

    By Rick,
    • 1 reply
    • 644 views

  13. addon domain help

    By m3adm,
    • 1 reply
    • 721 views

  14. [Solved] Deploy War File

    By chanders,
    • 1 reply
    • 318 views

  15. [Solved] Unblocked Id

    By zhix6842,
    • 1 reply
    • 327 views
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