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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. [Solved] Need to reset plesk login password for account on Tommy

    By subhashr,
    • 1 reply
    • 445 views

  2. [Solved] Adding a domain to my account

    By christopher735,
    • 1 reply
    • 538 views

  3. [Solved] Request to delete the account

    By rahilrasool35,
    • 1 reply
    • 361 views

  4. [Solved] Add a new domain to my account

    By kpfv,
    • 1 reply
    • 246 views

  5. [Solved] Add Custom Domain

    By lovre07,
    • 1 reply
    • 165 views

  6. Parking domain problem

    By goranpa,
    • 1 reply
    • 847 views

  7. Can't log in control panel?

    By Guest Maxwell Tang,
    • 1 reply
    • 1.1k views

  8. unable to create database

    By Rishi,
    • 1 reply
    • 1.1k views
    • jje
    • jje

  9. Content deleted

    By gibran,
    • 1 reply
    • 892 views

  10. Domain Release On Stevie

    By gbideas2,
    • 1 reply
    • 571 views

  11. [Solved] Unarchive Ardhan

    By ardhan,
    • 1 reply
    • 489 views

  12. [Solved] Elmy Move To Tommy

    By elmy,
    • 1 reply
    • 702 views

  13. [Solved] Change donation email

    By animal,
    • 1 reply
    • 565 views

  14. [Solved] SSL/TLS certificate renewal

    By christopher735,
    • 1 reply
    • 762 views

  15. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 678 views
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