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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. [Solved] requesting main domain change

    By anthonyt,
    • 1 reply
    • 528 views

  2. No sign up email

    By denegcon,
    • 1 reply
    • 468 views

  3. [Solved] 504 Gateway Timeout on Entire Hosting Account — Urgent Help Needed

    By Texus,
    • 1 reply
    • 248 views

  4. [Solved] Email address change

    By litebrite,
    • 1 reply
    • 220 views

  5. Can’t signup

    By peeky,
    • 1 reply
    • 121 views

  6. Uploads?

    By freaken_believer,
    • 1 reply
    • 1.4k views

  7. Creating new user

    By matjaz,
    • 1 reply
    • 1.2k views

  8. please delete my account

    By Guest Maxwell Tang,
    • 1 reply
    • 739 views

  9. [Solved] Stevie Phpmyadmin Problem

    By Dule,   
    • 1 reply
    • 884 views

  10. [Solved] Sql Error Here In These Forums

    By bdistler,
    • 1 reply
    • 774 views

  11. please unarchive Postfre1

    By postfred,   
    • 1 reply
    • 968 views

  12. [Solved] Unarchive request

    By Nimb,
    • 1 reply
    • 811 views

  13. [Solved] Unarchive account

    By djsantos,
    • 1 reply
    • 670 views

  14. VPS subscription

    By joezhou,
    • 1 reply
    • 540 views

  15. [Solved] Wipe configuration and start over.

    By jljcksn,
    • 1 reply
    • 566 views
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