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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,262 topics in this forum

  1. Internal Server Error

    • 2 replies
    • 648 views
  2. Changing my domain

    • 3 replies
    • 798 views
  3. Account queued

    • 6 replies
    • 1.2k views
    • 0 replies
    • 456 views
  4. Account Activation

    • 1 reply
    • 553 views
    • 1 reply
    • 555 views
  5. Notice of inactivity

    • 1 reply
    • 803 views
  6. Delete my account please

    • 2 replies
    • 684 views
  7. Internal problem Server

    • 0 replies
    • 473 views
    • 4 replies
    • 1.2k views
  8. Is FTP down?

    • 3 replies
    • 1.1k views
  9. Pls help

    • 4 replies
    • 771 views
  10. Account Queued

    • 8 replies
    • 1.5k views
  11. Problem with my domain

    • 1 reply
    • 658 views
  12. Error 500 on php and perl

    • 3 replies
    • 861 views
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