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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. [Solved] Help Postgres Connect

    By jhonysar,   
    • 1 reply
    • 1k views

  2. Unable to update SSL certificate - Syntax error in install script

    By gawmonster,
    • 1 reply
    • 849 views

  3. Add another domain

    By benard,
    • 1 reply
    • 508 views

  4. [Solved] It looks like something went wrong

    By goolgo,
    • 1 reply
    • 451 views

  5. [Solved] request added domain to website - a.mars.bar

    By amarsbar,
    • 1 reply
    • 440 views

  6. [Solved] Reset Account ?

    By viosrio,
    • 1 reply
    • 453 views

  7. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 1 reply
    • 378 views

  8. [Solved] account reset

    By wltr,
    • 1 reply
    • 193 views

  9. Can't Access Website At All!

    By johnramo,   
    • 1 reply
    • 1.2k views

  10. [Solved] Shell Access Contect Support

    By Kakarot,
    • 1 reply
    • 720 views

  11. [Solved] Please Unarchive my Account

    By skafenko,
    • 1 reply
    • 483 views

  12. Set up redirect

    By oleola,
    • 1 reply
    • 4.1k views

  13. Reset plesk password

    By javin,
    • 1 reply
    • 492 views

  14. [Solved] Change domain name

    By philippebenoit,
    • 1 reply
    • 560 views

  15. [Solved] domain

    By juanmartinhoyosc,
    • 1 reply
    • 427 views
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