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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9959 topics in this forum

  1. [Solved] Change My Main Domain

    By Shin,
    • 1 reply
    • 545 views

  2. [Solved] No email to register in Plesk

    By habarly,
    • 1 reply
    • 468 views

  3. [Solved] Reset account

    By npnbss,   
    • 1 reply
    • 426 views

  4. [Solved] change domain

    By tntprojects26,
    • 1 reply
    • 188 views

  5. [Solved] Add custom domain

    By genwork,
    • 1 reply
    • 172 views

  6. HelioHost Account Error

    By Majid,
    • 1 reply
    • 1.3k views

  7. I waited a long time and nothing happend

    By eslam,
    • 1 reply
    • 909 views

  8. [Solved] Not Receiving Password Reset E-Mail

    By lsheen,
    • 1 reply
    • 429 views

  9. [Inactive] Can't Login To My Account

    By cimmajim,   
    • 1 reply
    • 535 views

  10. [Solved] Error In Ip.board

    By paladox2014,
    • 1 reply
    • 555 views

  11. [Solved] Error Adding An Addon Domain

    By maicol07,
    • 1 reply
    • 670 views

  12. Dedicated Ip Address

    By drstange,   
    • 1 reply
    • 1k views

  13. Stevie Backup Postgresql

    By philip98,
    • 1 reply
    • 628 views

  14. [Solved] Another Domain Issue

    By gaming,
    • 1 reply
    • 764 views

  15. [Solved] Wiping my account

    By Voltex Pixel,
    • 1 reply
    • 880 views
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