Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. Game Server

    By Rio adrian,
    • 1 reply
    • 369 views

  2. [Solved] Adding domains

    By guessthecase501,
    • 1 reply
    • 278 views

  3. [Solved] Apparently no refresh on my WebApp

    By bgt,
    • 1 reply
    • 334 views
    • bgt
    • bgt

  4. [Solved] Possible false trigger about "Possible Terms of Service violation detected" email

    By knnske,
    • 1 reply
    • 447 views

  5. Request to Add Custom Domain teenagerscenter.com to Account havfabien39

    By havfabien39,
    • 1 reply
    • 266 views

  6. [Solved] Account Reset

    By ebsug,
    • 1 reply
    • 286 views

  7. [Solved] Add New Domain

    By iankristoper26,
    • 2 replies
    • 349 views

  8. [Solved] Request for addon domain

    By realization,
    • 1 reply
    • 298 views

  9. [Solved] Requesting a new domain

    By akbaig,
    • 1 reply
    • 262 views

  10. [Solved] How to create free account

    By Thida,
    • 1 reply
    • 422 views

  11. [Solved] Change domain

    By ata666data,
    • 2 replies
    • 319 views

  12. [Solved] Mail not working [URGENT] 1 2

    By mindverge,
    • 29 replies
    • 2.2k views

  13. [Solved] Add domain: mindverge.in

    By mindverge,
    • 2 replies
    • 379 views

  14. [Solved] i want to remove a domain

    By madvxha,
    • 1 reply
    • 317 views

  15. [Solved] Add a domain

    By madvxha,
    • 1 reply
    • 249 views
×
×
  • Create New...