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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10096 topics in this forum

  1. [Solved] I want to use my own domain zectigo.eu.org

    By sabzgunbad3,
    • 1 reply
    • 540 views

  2. [Solved] Changing main domain name

    By lunarpixel109,
    • 1 reply
    • 483 views

  3. ADD a pre owned domain

    By tiwarinaitik9,
    • 1 reply
    • 387 views

  4. [Solved] Domain removal

    By talesaz,
    • 1 reply
    • 470 views

  5. [Solved] edit dns

    By jnreyy,
    • 1 reply
    • 259 views

  6. Domain - remove it from httpd.conf

    By alirezadj,
    • 1 reply
    • 1.2k views

  7. [Solved] Everything Is Gone? D:

    By h3xacore,
    • 1 reply
    • 1.1k views

  8. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 526 views

  9. Cgi Support

    By medo99,
    • 1 reply
    • 585 views

  10. [Solved] Deploy servlet

    By crn,
    • 1 reply
    • 701 views

  11. [Solved] remove address from cluster

    By spikesp,
    • 1 reply
    • 747 views

  12. Internal Server error and Server shutdown in progress

    By eshwary,
    • 1 reply
    • 627 views

  13. [Solved] Unarchive account

    By gaajr2,
    • 1 reply
    • 704 views

  14. [Solved] Addition of Domain Name

    By aashish101,
    • 1 reply
    • 523 views

  15. Delete Account

    By thom23mat05,   
    • 1 reply
    • 510 views
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