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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9960 topics in this forum

  1. [Solved] 502 Bad Gateway

    By tdm,
    • 1 reply
    • 436 views

  2. [Solved] request ssh

    By flowserv,
    • 1 reply
    • 320 views

  3. [ACCEPTED] Custom Ad Placement Request

    By mahdy,
    • 1 reply
    • 1.5k views

  4. Out-of-memory error (16M limit)

    By stefanscottalexx,
    • 1 reply
    • 1.5k views

  5. [Solved] Brute Force Attack On My Cpanel Account

    By apbroz@yahoo.com,
    • 1 reply
    • 833 views

  6. [Solved] Problem When Resetting Password

    By Kelcey,   
    • 1 reply
    • 1.1k views

  7. [Solved] Cant Login Cpanel - Reset Password Not Working

    By aamsur,
    • 1 reply
    • 714 views

  8. [Solved] Stylesheet Not Loading (403 Forbidden)

    By Vordar,
    • 1 reply
    • 745 views

  9. Stevie Postgresql Backup

    By rsprog,
    • 1 reply
    • 678 views

  10. Tommy Server Invitation

    By gtchuah,
    • 1 reply
    • 591 views

  11. [Solved] Request to delete VPS44

    By lucash,
    • 1 reply
    • 819 views

  12. [Solved] password update on heliohost.org

    By realvanyek,
    • 1 reply
    • 649 views

  13. [Solved] subdomain

    By boylansr,
    • 1 reply
    • 439 views

  14. [Solved] Wipe account and start over

    By sg7652660,
    • 1 reply
    • 628 views

  15. [Solved] Delete domain

    By fhqwhgads,   
    • 1 reply
    • 387 views
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