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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Add a domain to my account

    By Semaphorea35,   
    • 2 replies
    • 542 views

  2. [Solved] Add a domain to my account

    By jojj2111,
    • 1 reply
    • 496 views

  3. [Solved] Add a domain to my HelioHost account

    By tecandsoftsrv,
    • 1 reply
    • 362 views

  4. [Solved] Add a domain to my site

    By hostmysiteplease,
    • 1 reply
    • 405 views

  5. [Solved] Add a domain to my website

    By kurisotofaa,
    • 2 replies
    • 589 views

  6. [Solved] add a new domain

    By artistwalks,
    • 3 replies
    • 740 views

  7. [Solved] Add a new domain

    By akatsuki,
    • 1 reply
    • 226 views

  8. [Solved] add a new domain

    By wangyaa,   
    • 1 reply
    • 433 views

  9. [Solved] add a new domain

    By seabirdr,
    • 2 replies
    • 276 views

  10. [Solved] Add a new domain

    By ivatsa,
    • 3 replies
    • 692 views

  11. [Solved] ADD A NEW DOMAIN

    By emmanuelfosso205,
    • 3 replies
    • 397 views

  12. [Solved] Add a new domain

    By hitachi,
    • 1 reply
    • 328 views

  13. [Solved] Add a new domain

    By martinfrade,   
    • 1 reply
    • 333 views

  14. [Solved] Add a new domain

    By mth5,
    • 1 reply
    • 638 views

  15. [Solved] Add a new domain

    By earthyshapes,
    • 2 replies
    • 527 views
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