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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9960 topics in this forum

  1. [Solved] Run AutoSSL

    By Guest icn,
    • 1 reply
    • 727 views

  2. [Solved] Install Python modules

    By nicovale,   
    • 1 reply
    • 1.2k views

  3. softaculous connection lost

    By alberto4,   
    • 1 reply
    • 717 views

  4. [Solved] add domain tarkeshwarpatil.in

    By tarkesh7,
    • 1 reply
    • 510 views

  5. flask

    By divibml,
    • 1 reply
    • 396 views

  6. [Solved] Request for Account Reset Due to Technical Issues

    By naman2020ldpes,
    • 1 reply
    • 355 views

  7. Cannot connect to MySql

    By codename25,
    • 1 reply
    • 486 views

  8. Move my domain

    By carlswanson63,
    • 1 reply
    • 1.2k views

  9. [Solved] brinkmj70 add new domain

    By Matt Brinkman,
    • 1 reply
    • 197 views

  10. [Solved] Email limit on subscription is 0?

    By fourteentrees,
    • 1 reply
    • 184 views

  11. AddOn domains: Hidden?

    By Trebbien,
    • 1 reply
    • 1.1k views

  12. Account renewal not working

    By anonymiser,
    • 1 reply
    • 1.1k views

  13. [Inactive] Domain Change

    By juris,   
    • 1 reply
    • 1k views

  14. FTP access

    By pabhinee,
    • 1 reply
    • 536 views

  15. transition to plesk

    By _andrewsl,
    • 1 reply
    • 467 views
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