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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9960 topics in this forum

  1. [Solved] Add-on domain

    By Seekier,
    • 1 reply
    • 605 views

  2. [Solved] Remove Existing Domain and add new

    By rvn,
    • 1 reply
    • 410 views

  3. [Solved] new domain request

    By cyranicusmcneff,
    • 1 reply
    • 261 views

  4. [Solved] Request to create new subdomain

    By cacanatomilk,   
    • 1 reply
    • 216 views

  5. [Solved] A Dns Entry For Xxxxx Already Exists, Please Delete It First (From All Servers In The Dns Cluster)

    By yast77,
    • 1 reply
    • 1.7k views

  6. [Solved] 404 Not Found

    By djsenter,
    • 1 reply
    • 921 views

  7. [Solved] Change Main Domain

    By bsschool,
    • 1 reply
    • 736 views

  8. [Solved] Configuring Mail On Thunderbird 38

    By instilledbee,   
    • 1 reply
    • 2.1k views

  9. [Solved] Help With Changing Domain

    By paladox2014,
    • 1 reply
    • 764 views

  10. [Solved] Add Tommy To Heliohost.grd.net.pl/monitor/

    By paladox2014,
    • 1 reply
    • 1.2k views

  11. [Solved] Request PostgreSQL Remote Access

    By pina,
    • 1 reply
    • 692 views

  12. [Solved] Request to Set Up SPF and DKIM Records for xxxx.heliohost.us

    By majds,
    • 1 reply
    • 462 views

  13. [Solved] Add subdomain

    By geggel,   
    • 1 reply
    • 462 views

  14. [Solved] Create a new domain name

    By emmanuelfosso206,
    • 1 reply
    • 331 views

  15. [Solved] start over

    By mgchristian,
    • 1 reply
    • 158 views
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