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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,362 topics in this forum

  1. Need To Move Server

    By Mhari,
    • 2 replies
    • 337 views

  2. Need To Transfer The Data To Tommy

    By excelhiv,
    • 6 replies
    • 472 views

  3. Net Sockets

    By hitmaker22,
    • 2 replies
    • 723 views

  4. Never Got A Password Reset Email

    By MALDATA2,
    • 3 replies
    • 349 views

  5. new account

    By mrsleepy,
    • 6 replies
    • 2.3k views

  6. New Account & email id

    By RainGirl82,
    • 10 replies
    • 3.5k views

  7. new account after tommy shutdown

    By juris,
    • 1 reply
    • 444 views

  8. New account creation - How long does it take?

    By wolstech,
    • 4 replies
    • 1.3k views

  9. New account for donation?

    By josephw,
    • 1 reply
    • 289 views

  10. New account getting pointed to spam 'http://suspendeddomain.org/b/'

    By ienergia,
    • 1 reply
    • 380 views

  11. New account is queued more than 48 hours

    By suror,
    • 1 reply
    • 384 views

  12. New Account Issue

    By hangra,   
    • 1 reply
    • 743 views

  13. New account not working...

    By Derek,
    • 9 replies
    • 2.2k views

  14. New Account on the Tommy Server?

    By Goonies,
    • 10 replies
    • 637 views

  15. New Account, Creation Confirmed, Cannot Login To Cpanel

    By jmeelz0,
    • 8 replies
    • 631 views
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