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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] My Sub Domain Is Not Working

    By codename25,
    • 1 reply
    • 669 views

  2. Mysql Create Database

    By softlab,   
    • 1 reply
    • 1.2k views

  3. My Server "stevie" Is Down Again

    By bdistler,
    • 1 reply
    • 827 views

  4. [Solved] Account Archived Due To Inactivity

    By dave2018,
    • 1 reply
    • 721 views

  5. [Solved] SFTP and file permissions

    By vizinho,
    • 1 reply
    • 803 views

  6. [Solved] mysql error

    By msc,
    • 1 reply
    • 1.3k views
    • msc
    • msc

  7. [Solved] Unarchive request

    By Nimb,
    • 1 reply
    • 662 views

  8. change forwarding

    By kevingor,
    • 1 reply
    • 605 views

  9. Change my main domain

    By mrgev,
    • 1 reply
    • 529 views

  10. [Solved] add a domain

    By guessthecase501,
    • 1 reply
    • 491 views

  11. [Solved] Add new domain to account

    By wangyaa,   
    • 1 reply
    • 491 views

  12. Converting Django Project

    By papasenpai,
    • 1 reply
    • 533 views

  13. [Solved] Can i add my own domain to my web? i want to make into cuanin.ceee17.xyz, i already have the ceee17.xyz domain

    By jessenchayadi17,   
    • 1 reply
    • 369 views

  14. [Solved] Request to delete domain

    By adipra,
    • 1 reply
    • 533 views

  15. [Solved] Add new domain please

    By pokemonwawi,
    • 1 reply
    • 312 views
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