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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

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    By juzare,
    • 4 replies
    • 1k views

  2. [Solved] Cannot Use Ftp, Webdisk, Web

    By juzare,
    • 1 reply
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  3. [Solved] Internal Server Error

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    • 1 reply
    • 392 views

  4. [Solved] 404 Not Found

    By djsenter,
    • 1 reply
    • 921 views

  5. Internet Server Error Message Everytime.

    By lionking,
    • 1 reply
    • 491 views

  6. Question

    By djsenter,
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  7. My Site Getting Resolving Failed

    By sembang,
    • 1 reply
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  8. [Solved] Ssh Help

    By Shesha,
    • 6 replies
    • 3.1k views

  9. [Solved] Having A Problem With My Account Www.afaq4Arab.com

    By afaq4ara,
    • 2 replies
    • 811 views

  10. I Forgot Password For Account.

    By ijrit,   
    • 2 replies
    • 1.3k views

  11. [Solved] I Want To Change My Default Domain

    By charith7788,   
    • 6 replies
    • 2k views

  12. Login Problem 1 2

    By dogsbody,
    • 17 replies
    • 6.6k views

  13. [Solved] Is There Something Wrong With Php On Stevie?

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  14. [Solved] Accessing Heliohost Databases From Mysql Gui

    By matthewc,
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  15. I Forgot My Username Andpassword

    By yudi pratama,
    • 1 reply
    • 999 views
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