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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Adding New Domain

    By boomarenio,
    • 1 reply
    • 267 views

  2. Need flask.wsgi control access

    By ravikv123,
    • 1 reply
    • 243 views

  3. [Solved] Add Domain

    By paul70,
    • 1 reply
    • 228 views

  4. [Solved] Request another domain.

    By sphinx0945,
    • 1 reply
    • 235 views

  5. [Solved] add domain request

    By w2hsystem,
    • 1 reply
    • 245 views

  6. [Solved] add domain

    By olezhashulga,
    • 1 reply
    • 283 views

  7. Report of Malicious Activity & Attack Attempts on Account: almhdy.sd

    By almahdi,
    • 1 reply
    • 283 views

  8. Mail Not Working (Dovecot + Gmail Rejection for almhdy.sd)

    By almahdi,
    • 2 replies
    • 294 views

  9. [Solved] Add Domain

    By phoeg,
    • 1 reply
    • 274 views

  10. [Solved] Add two subdomains

    By ghannadanzina,
    • 1 reply
    • 313 views

  11. [Solved] Please Set www.almhdy.sd as Main Domain

    By almahdi,
    • 2 replies
    • 300 views

  12. [Solved] Map Domain Name to Account

    By sundarksmc,
    • 1 reply
    • 284 views

  13. [Solved] New Domain

    By streetartlist,
    • 1 reply
    • 269 views

  14. [Solved] change domain

    By gianbr,
    • 1 reply
    • 260 views

  15. [Solved] add domain

    By gucabansimon,
    • 1 reply
    • 248 views
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