Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] WebMail Not Working

    By kbp2025,   
    • 1 reply
    • 356 views

  2. [Solved] Please reset my account

    By thofficial,
    • 1 reply
    • 295 views

  3. [Solved] Adding New Domain

    By boomarenio,
    • 1 reply
    • 267 views

  4. Need flask.wsgi control access

    By ravikv123,
    • 1 reply
    • 242 views

  5. [Solved] Add Domain

    By paul70,
    • 1 reply
    • 227 views

  6. [Solved] Request another domain.

    By sphinx0945,
    • 1 reply
    • 235 views

  7. [Solved] add domain request

    By w2hsystem,
    • 1 reply
    • 244 views

  8. [Solved] add domain

    By olezhashulga,
    • 1 reply
    • 283 views

  9. Mail Not Working (Dovecot + Gmail Rejection for almhdy.sd)

    By almahdi,
    • 2 replies
    • 293 views

  10. Report of Malicious Activity & Attack Attempts on Account: almhdy.sd

    By almahdi,
    • 1 reply
    • 282 views

  11. [Solved] Add Domain

    By phoeg,
    • 1 reply
    • 274 views

  12. [Solved] Add two subdomains

    By ghannadanzina,
    • 1 reply
    • 313 views

  13. error 504

    By a0795683865,
    • 2 replies
    • 480 views

  14. [Solved] Please Set www.almhdy.sd as Main Domain

    By almahdi,
    • 2 replies
    • 300 views

  15. [Solved] Failed access to webmail, Roundcube disables itself?

    By vvenet,
    • 10 replies
    • 1.1k views
×
×
  • Create New...