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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. Undelivered Mail Returned to Sender From MAILER-DAEMON@johnny.heliohost.org

    By shopinstore11,
    • 1 reply
    • 629 views

  2. [Solved] Hey admin could you please add this domain

    By taskinraja01,
    • 1 reply
    • 442 views

  3. [Solved] Account Deletion

    By alexliss216,
    • 1 reply
    • 368 views

  4. [Solved] Add a new domain

    By akatsuki,
    • 1 reply
    • 228 views

  5. Site up-down

    By Shinku,
    • 1 reply
    • 1.3k views

  6. Account Queued

    By zobadof,
    • 1 reply
    • 1.2k views

  7. error in .aspx files

    By eehab,
    • 1 reply
    • 1k views

  8. Account suspended (for inactivity)

    By T Lewis,
    • 1 reply
    • 1.1k views

  9. [Solved] I Can't Reset My Password.

    By fsgmhoward,   
    • 1 reply
    • 1.1k views

  10. [Solved] Blocked Ip

    By flipper,
    • 1 reply
    • 553 views

  11. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 819 views

  12. [Solved] Site not working

    By santos,
    • 1 reply
    • 575 views

  13. [Solved] Enable API Shell

    By herughalib,
    • 1 reply
    • 870 views

  14. I just donated $ 50,00 (with email: hh.scheepers@ziggo.nl) - My heliohost.org - account email is: martin40@gliman107.nl.eu.org

    By gertrudeliman,
    • 1 reply
    • 727 views

  15. [Solved] reset password

    By heliot10,
    • 1 reply
    • 591 views
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