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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] Firewall Issue

    By wolstech,
    • 1 reply
    • 745 views

  2. [Mysql] Default Storage Engine

    By deajakovl,
    • 1 reply
    • 656 views

  3. [Solved] Bump Php Version To 5.5

    By paladox2014,
    • 4 replies
    • 1k views

  4. [Solved] Error Adding An Addon Domain

    By maicol07,
    • 1 reply
    • 691 views

  5. [Solved] Website Unavailable Outside Usa (Firewall Issue?)

    By karambolis8-2,
    • 7 replies
    • 1.7k views

  6. [Solved] Can't access site (Firewall Issue)

    By sofija,
    • 7 replies
    • 1.3k views

  7. [Solved] This Webpage Is Not Available. Err_Connection_Refused

    By usr8481,
    • 2 replies
    • 810 views
    • Guest
    • Guest

  8. [Solved] Login Password

    By Guest Lex,
    • 0 replies
    • 510 views
    • Guest
    • Guest

  9. [Solved] Can't Login

    By fimweb2,
    • 2 replies
    • 1.3k views

  10. [Solved] Cpanel And Website Does Not Respond

    By fin2000f,
    • 2 replies
    • 850 views

  11. Solve Problem Http Status 404-

    By mani3311,
    • 0 replies
    • 421 views

  12. [Solved] Cannot Log In To Cpanel. "the Login Is Invalid." It Also Will Not Accept Reset Passwords

    By Hitmaker,
    • 5 replies
    • 1.3k views

  13. Local Backup File Does Not Exist

    By ashrafjp,   
    • 4 replies
    • 2k views

  14. [Solved] Supplied Password After Reset Invalid

    By smb563,
    • 1 reply
    • 478 views

  15. Suggestion: Update Cpanel To 11.52

    By paladox2014,
    • 4 replies
    • 973 views
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