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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,361 topics in this forum

  1. [Solved] Changing my main domain

    By guessthecase501,
    • 1 reply
    • 199 views

  2. Domain Change

    By y1shubham,
    • 2 replies
    • 231 views

  3. [Solved] Wipe account and start over

    By af96,
    • 1 reply
    • 170 views

  4. Can find my files

    By space4u22,
    • 1 reply
    • 165 views

  5. [Solved] How can i transfer from Johnny to Tommy?

    By craziks,
    • 2 replies
    • 254 views

  6. [Solved] Add this domain name

    By Seekier,
    • 3 replies
    • 245 views

  7. [Solved] Add 2 new domains

    By shmedi,
    • 1 reply
    • 239 views

  8. [Solved] Can't Access wp-admin

    By Palpale,
    • 2 replies
    • 285 views

  9. [Solved] How do I hide all my posts

    By ldly,
    • 2 replies
    • 220 views

  10. [Solved] Invalid certificate

    By luanfrj,
    • 2 replies
    • 259 views

  11. [Solved] External DNS Issues

    By esmeadmin,
    • 4 replies
    • 263 views

  12. [Solved] ssl cert missing

    By nyten,
    • 0 replies
    • 265 views

  13. dns change

    By martinhuser,
    • 1 reply
    • 159 views

  14. Unable to send email using PHP SMTP.

    By craziks,
    • 5 replies
    • 654 views

  15. [Solved] No more https

    By tdm,
    • 3 replies
    • 315 views
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