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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] Database public IP

    By udayrao01,
    • 2 replies
    • 685 views

  2. [Solved] 504 Gateway Time-out

    By ardistory,
    • 2 replies
    • 610 views

  3. [Solved] Lost Password for Heliohost

    By bradders2125,
    • 2 replies
    • 908 views

  4. [Solved] Getting My Paid Domain To Work

    By lolcandy,
    • 2 replies
    • 1.1k views

  5. [Solved] Stevie To Tommy Transition

    By ignore2,
    • 2 replies
    • 600 views

  6. [Solved] Please Unarchive My Account

    By flashsub,   
    • 2 replies
    • 821 views

  7. Ricky losing database connection

    By spectre1,
    • 2 replies
    • 704 views

  8. [Solved] Problem unarchiving & renewing my account

    By sagnik,
    • 2 replies
    • 638 views

  9. [Solved] Additional Domain and SubDomain

    By danangwhariyadi,
    • 2 replies
    • 503 views

  10. [Solved] Change my E-mail for login

    By softsys,
    • 2 replies
    • 483 views

  11. [Solved] Error in nodejs server

    By mricardi,
    • 2 replies
    • 304 views

  12. account suspended

    By beingmaself,
    • 2 replies
    • 1.2k views

  13. [Solved] PHP on Ricky returns 500 Internal Server Error

    By roebie,
    • 2 replies
    • 993 views

  14. [Solved] subdomain not working

    By boylansr,
    • 2 replies
    • 688 views

  15. [Solved] Change the domain from saleh-hr.com to devs-zone.com

    By hayahsocial2024,
    • 2 replies
    • 697 views
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